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Shipping & Returns

Shipping Policy

We offer overnight shipping!

If you require a larger QTY please send us a message for a speedy reply!!

 

Please check to see if this part is compatible with your system before purchasing.

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  • Most orders are processed promptly within 24-48 hours. However, under certain circumstances, there may be some delay.

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  • Need it fast? Overnight shipping is available on all items. Contact us for details.

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  • Most orders ship via FedEx and UPS, as such, we cannot ship to PO Boxes. Please enter your correct and complete address to prevent delays in order processing

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  • At present we do not accept orders to APO and FPO addresses.

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  • All shipping rates provided are for the 48 contiguous states. Customers from Alaska, Hawaii and Puerto Rico, please contact us for shipping rates.

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  • If free shipping is available on this listing, it's for the lower 48 contiguous states only.

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  • Customers from Alaska, Hawaii and Puerto Rico please contact us for shipping rates.

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  • International customers, please send us your complete address to get a shipping quote.

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  • We are not responsible for any Custom Fees, Duties, Tariffs, and Taxes etc.  

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Return & Exchange Policy

Tekserve offers a 30-day return period on its products, unless otherwise noted in the listing.

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All returns covered under our 30-day return period are subject to the following:

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  • A Return Merchandise Authorization (RMA) number issued by Tekserve must accompany all returns.

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  • Products returned must be in the exact condition at the time of sale and must include original packaging, all documentation and accessories. Returns on products with missing accessories or parts will be accepted only at the discretion of our company and charges may be applied for missing accessories or parts.

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  • Physically damaged, abused, or misused products are not eligible for returns.

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  • All items are serialized and specially marked. If any of these labels or other means of identification are tampered with or removed without our permission, a refund will not be given.

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  • If return is an Apple product, it must NOT be locked to an iCloud account. If it is found to be locked to an iCloud account when returned, your refund WILL NOT be processed.

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  • Shipping, handling, and related fees are not refundable.

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  • Refunds cannot be accepted when the Tekserve serial number and/or any bar code has been tampered with.

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  • Defective item(s) will be exchanged or a refund will be issued once item is received back at our warehouse.

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  • Buyer is responsible for verifying compatibility!

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  • Picture is for reference only. You may not get exactly what is pictured.

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